What the AI worker does in a clinic
Most clinicians write notes between patients or after hours. The AI worker takes that job off the end of the day:
- Records the consult on a device in the room.
- Matches the patient from today's diary, so the note lands on the right record without anyone searching.
- Drafts the note in your clinic's template: subjective, objective, assessment and plan, or whatever headings you already use.
- Waits for the practitioner to read, edit and approve the draft.
- Files the approved note into Cliniko or Nookal and logs what it did.
The same worker can take on the paperwork around the consult once notes are running: re-keying referrals, insurer and claim forms, and chasing reports and letters.
Who it suits
Clinics with several practitioners whose notes are finished late, or not on the same day. It is a particularly good fit for clinics that see patients in Mandarin as well as English, because the worker was built on consults that switch between the two.
If your clinicians are happy to type their own notes the same day, you probably do not need this. If notes are the only problem, our scribe app 8 Scribe costs A$59 per clinician a month (GST included) and works with Nookal and Cliniko.
How it differs from an AI scribe app
A scribe app transcribes and drafts a note inside its own window, and someone still copies it into the patient record. The AI worker runs the whole task inside your existing system, including matching the patient and filing the approved note. We wrote a plain comparison of the two if you are deciding between them.
How patient records are handled
- Systems run in Australian cloud regions by default. If a service must process data offshore, we tell you before it is used.
- AI providers are used on terms that exclude your records from model training.
- The worker has only the permissions its job needs, and every action is logged.
- Notes stay in Cliniko or Nookal. Stop at any time and nothing is lost.
Our guide to using AI with patient records in Australia covers the questions to ask any vendor, including us.
What it costs
| Step | Price (AUD, plus GST) | What you get |
|---|---|---|
| Intro call | Free, 15 minutes | Whether notes are worth automating at your clinic |
| Workflow review | A$1,900, one week | Hours-and-cost baseline, fixed pilot quote and target. Credited to the pilot. |
| Automation pilot | From A$9,500, 4–6 weeks | Notes automated in your system, measured against the baseline |
| Run and improve | From A$2,400 a month | Monitoring, fixes, learning from corrections, monthly hours report |
The pilot target is agreed in writing before we start. If the pilot misses it, you do not pay the second half of the pilot fee. See what AI automation costs a practice for the break-even maths.